Shipment processing time
Orders are regularly processed within 7 days.
Shipments and deliveries are only processed and delivered on business days. When we are experiencing high volumes of orders, we appreciate your patience with potentially longer processing times.
Shipping rates and delivery estimates
FedEx Standard: 3-5 business days, Free
Shipment to P.O. boxes or APO/FPO addresses
We do not ship to P.O. boxes or APO/FPO addresses. Please be aware of this when placing orders.
Shipment confirmation and order tracking
You will receive a shipment confirmation when your order is shipped. You can request a tracking number, but tracking numbers are not typically sent without solicitation.
Customs, duties, and taxes
Simply Calm CBD is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Simply Calm CBD is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
International shipping is available upon request. Please contact us directly with any inquiries.
Return policy available here: https://simplycalmcbd.com/policies/refund-policy